Hacked store back online in 3h
Malicious code found and cleaned, injection flaw (XSS) closed, store back in service with no data loss.
Urgence
Site down? I step in within 4h.
Site unreachable, hacked, blank page, payments no longer going through: every minute costs you sales. I look right away and step in within 4 business hours, with no endless quote and no ticket left hanging.
5,0/5 · 66 verified reviews
50+ projects shipped
10 years of experience
- Immediate diagnosis and intervention within 4 business hours, no endless quote process.
- No commitment: you only pay for the intervention actually carried out.
- Clear report after resolution: root cause identified, fix applied, recommendations to prevent it happening again.
- Works with all e-commerce platforms (PrestaShop, WooCommerce, Shopify...) and any hosting provider.
Create an emergency ticket
Response within 4 business hours. For the most urgent cases, prefer WhatsApp.
In detail
A store that is down means revenue lost by the minute and a dented image with customers landing on an error. This emergency service goes straight to the point: I take charge of the problem as soon as you message me (WhatsApp or the form below), I hunt for the cause live on your site, and I step in without waiting on a quote back-and-forth for the most serious cases (site offline, hack in progress, broken payments). An emergency is handled in a precise order, and reversing it makes things worse.
Read more
First get the site back in service, even if that means falling back on a backup for a while. Then understand what happened, otherwise the failure comes back. Finally fix the cause and write everything down.
The most frequent cases: an update that breaks a module, a site compromised after months without fixes, a saturated database (the site's memory, full to bursting), hosting that gives way under a spike in visits. Most of them would have been avoided by maintenance, from €149 a month.
Features
What you get.
Method
How we proceed.
01
Contact
WhatsApp or the form below: describe the problem (error message, screenshot, address of the affected page).
Immediate
02
Finding the cause
With your hosting and admin access, I identify the real cause, not just the visible symptom.
Within 4 business hours
03
Fix
Direct fix for serious cases, or an immediate quote if the repair calls for a larger piece of work.
Depending on severity
04
Follow-up
I check the problem doesn't come back, and tell you how to keep it from happening again (often: switching to monthly maintenance).
72h
Real cases
A few examples.
Total outage on a Sunday night
Database corrupted after a failed manual update: backup restored and site back online by the end of the evening.
FAQ
Frequent questions
How much does an emergency intervention cost?
Diagnosis + intervention within 4 business hours: starting at €150. If the fix requires more than a quick repair, a quote is proposed immediately after the diagnosis, before any additional billing.
Do you work evenings or weekends?
For truly critical cases (site down, active hack), message me on WhatsApp: I do my best to step in quickly even outside regular hours. It's not a guaranteed 24/7 service, but I respond fast.
Do I need to already be a BoostMyPresta client?
No. This emergency service is open to anyone, client or not. Clients under a maintenance contract are naturally prioritized.
How do I avoid this happening again?
The vast majority of emergencies come from a lack of upkeep: updates not done, no backup, no automatic monitoring of the site. A monthly maintenance contract starting at €149/month covers exactly that prevention.
Let's start
Ready for your project?
Free quote within 48h. Response within 24h. No commitment.