Your emails with Brevo

Brevo: emails and SMS
that bring orders back.

Brevo (formerly Sendinblue) is a solid French tool that gathers order emails, campaigns and SMS in one place. I connect it to your PrestaShop or Shopify store to automate your messages — order confirmations, forgotten-cart reminders, welcome notes — and to make sure they land in the inbox, not in spam.

5,0/5 · 66 verified reviews 50+ projects shipped 10 years of experience
In detail

Brevo cumule emailing, automatisations et parfois SMS, ce qui en fait un bon choix pour une structure qui veut tout regrouper sans payer le prix des plateformes américaines. La partie technique tient en trois points. La délivrabilité d'abord : SPF, DKIM et DMARC — les signatures qui prouvent aux messageries que l'e-mail vient bien de vous — correctement posés, sans quoi vos messages partent en indésirables.

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La synchronisation ensuite : contacts et commandes remontés depuis la boutique. Les scénarios automatisés enfin, déclenchés sur de vrais événements plutôt que sur un import manuel. J'interviens sur la connexion à PrestaShop, Shopify ou WooCommerce, sur les gabarits d'e-mails, et sur les scénarios de panier abandonné et de relance après achat.

Features

What you get.

01

Order emails done properly

Confirmation, shipping, invoice, forgotten password: messages in your colours, sent reliably.

02

Follow-ups that run themselves

Welcome notes, forgotten carts, dormant customers, birthdays: visual scenarios, set once, then working without you.

03

The right message to the right person

Groups built on real purchases, customer value, aisles browsed. Targeted sends rather than blanket blasts.

04

Wired straight into your store

Official PrestaShop and Shopify modules installed and configured: contacts, orders and catalogue sync on their own.

05

SMS on top

One-off or automatic messages (delivery confirmed, flash sale), alongside the emails, from the same tool.

06

Emails that reach their destination

Your sending domain authenticated with the mail providers, volume ramped up gradually if you send a lot, arrival rate monitored.

Method

How we proceed.

01

Pinning down the need

Order emails, campaigns, SMS: what you need, and the state of things if you're leaving another tool.

2-3 days
02

Connecting and authenticating

Official PrestaShop or Shopify module installed, existing contacts and orders carried over, sending domain authenticated to stay out of spam.

3-5 days
03

Creating messages and scenarios

Order email templates in your colours. Key scenarios in place: welcome, forgotten cart, post-purchase follow-up.

1 week
04

Targeting and testing

Relevant customer groups built. Every scenario tested with full sends before real activation.

3-5 days
05

Improving over time

Arrival and open rates tracked, scenarios adjusted, subject lines compared to keep the ones that get opened.

Ongoing
FAQ

Frequent questions

Why Brevo rather than Mailchimp?
Brevo is a French company (data hosted in Europe), often cheaper for high volumes of automatic emails (order confirmations, shipping notices and so on), with SMS sending built in. Mailchimp remains relevant for some very advanced automation scenarios.
How much does Brevo integration cost?
Basic installation and configuration (automatic order emails + 2-3 automated scenarios): €600 to €1,500. Advanced contact targeting and complex multi-step scenarios: €1,500 to €4,000.
Can Brevo replace the automatic emails PrestaShop sends?
Yes, and I recommend it: your emails reach the inbox more reliably and look more polished. The Brevo module takes over from PrestaShop and sends these emails (order confirmation, shipping and so on) using your own templates.
Is GDPR properly handled with Brevo?
Yes, Brevo is a French company subject to GDPR by default, with data hosted in Europe. I set up double confirmation of sign-ups, unsubscribe preferences and the mandatory legal notices on all your forms.
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