We respond as quickly as possible after an initial email exchange with you and upon receipt of the necessary access required for the service (e.g., FTP access, database, web hosting, Google, etc.).

Upon the confirmation of your order, you will receive an email at the address associated with your customer account. We will request the necessary access details to process your order:

• FTP access
• Database access
• Access to your hosting account (if needed for server configuration or if you cannot find the above access details yourself)

These access details are typically provided to you in an email from your hosting provider when you subscribe to their service. They can also be found via your dashboard.

We offer live assistance if you encounter any difficulties in locating them.

Don't worry! Our catalog of services that can be directly booked and paid for online is intentionally limited. Some web projects require a thorough analysis, an in-depth audit, and discussions with you to best meet your requirements and agree on a custom quote that matches your ambitions. We are always available via our contact form to discuss your needs and provide the solutions you are looking for.

If you are not satisfied with the service or if it turns out that your web environment is not ready to integrate your order, we are here to assist you. We offer quick solutions, ranging from technical intervention to a full refund, to ensure your satisfaction and the best possible experience.

When finalizing the order for a service available in our online catalog through your cart, you will be offered reliable and secure payment options:

• Credit card payment
• PayPal
• Bank transfer

Choosing our services for your e-commerce or website means opting for in-depth expertise, customized design, efficient project management, and dedicated support. We maximize your online potential with our commitment to quality and innovation.